Your Rights and Protections Against Surprise Medical Bills
Disclosure Notice Regarding Patient Protections Against Surprise Billing Instructions for Providers and Facilities
Our Billing Process
The billing process begins two weeks before the day of your surgery. At this time, a member of our patient registration team will call you to pre-register your insurance information. During the pre-registration call we will gather your insurance information so we can then contact your insurance company to verify your benefits and coverage.
Within two weeks of your day of surgery and after you have been pre-registered, a member of our patient registration team will contact you for payment if your procedure is cosmetic, not covered by insurance, or if you are required to pay a portion of your bill.
Deductibles greater than $1000 remaining are to be paid before the day of surgery. A member of the patient registration team will call you within two weeks prior to your surgery for payment.
Co-payments are due on the day of surgery.
We accept VISA, MasterCard, Discover, American Express, cashier’s checks, and cash.
After your surgery, UnaSource Surgery Center will bill your insurance company. It is important that we send the insurance claims to the correct address. Please bring all your insurance cards with you on your day of surgery so we can verify this information.
UnaSource Surgery Center only bills for services rendered at the facility. Other services related to your surgical experience that you will be billed separately for include: your surgeon, anesthesia team, pathology and durable medical equipment. Additional patient balances may apply to their claims.
Customer service is available when you need it. Dedicated business office personnel will be happy to answer any questions you may have.
For questions regarding your account, please call the business office at (248) 265-4670 between the hours of 7:00 a.m. and 4:00 p.m. Monday through Friday.
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